How Important Is The Tax Office?

To look up and pay your bills online, please click here.

For "Tax Office Announcements," please click here.

For "Mill Rate History," please click here.

As owners of property, taxpayers are responsible to see taxes are paid when due. Failure to receive a tax bill does not invalidate the tax or any interest. There are no exceptions to this State mandated policy.

If you have any questions concerning balances due, amounts paid, delinquent taxes, or interest, please contact the Tax Collector's Office at (860) 627-1415.

Delinquent Business Personal Property Accounts

Delinquent business personal property accounts have been referred to our collection agency, American Financial Credit Services, Inc. As a result, our office will no longer accept payments for these accounts.

To make a payment, please use one of the following options:

• Phone: Call American Financial Credit Services at 888-317-2327 ext. 2.
• Online: Visit www.afcsoptions.com to access the AFCS payment portal after calling to verify your balance due.

If you have any questions concerning the assessed value, adjustments, exemptions, credits, tax relief programs, or improper motor vehicle tax billings, please call the Assessor's Office at (860) 627-1448.

If you have any questions concerning sewer fee calculation, please call the WPCA at (860) 627-1490.

If you have any questions concerning sewer fee payments, please call the Tax Office at (860) 627-1415.

Find CPACE resources here to help with your next energy upgrade. - click on https://www.cpace.com/Building-Owner

Paying by Credit Card/Debit Card:

The transaction fee is charged and collected directly by the credit card merchant. The Town of Windsor Locks does not profit from the feescharged at the time of the transaction.  Per Connecticut General Statute 12-141a, municipalities may require residents to pay the fees associated with credit or debit card transactions The most fair and equitable option is for the individual taxpayer to pay the fees associated with their transaction. As a reminder, the town offers an EFT/ACH online payment option costing only $1.25 per completed transaction. We understand that these fees are frustrating but are beyond the control of our municipality